Ifolor’s products have a satisfaction guarantee. The guarantee covers product manufacturing errors and damage during transportation. Invalid product must always be returned. We manufacture a new similar product at no charge.
The guarantee does not apply to photo products with low resolution images. When the image is transferred into the image container and the resolution is not sufficient, the program gives a notification. We always recommend using the preview function. Read more about satisfaction guarantee here.
A satisfied customer is our goal. If you are not satisfied, please contact our customer service within 14 days after receiving the product. You can find contact information here.